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Forum Discussion
CM3000 Repeated Cox disconnects with SYNC Timing Synchronization failure
The CM3000, which I have owned for <30 days, is having repeated disconnection issues. Cox is my ISP. The disconnections occur randomly, but multiple times per day and always require a hard reboot. Th...
All users having the CM3000 modem with v6 FW need to tell the ISP to roll back the FW to prior working FW. Only ISPs can effect this revert in FW. CC/XF has already rolled users back. Make contact with NG support in regards to let them know your situation. NG has already been working with most ISPs regarding this.
Nothing further can be done here in the forums.
Good Luck.
All this is on the ISP. Got word that the ISP has corrected this on there side. CM3000 modems should be good now. Please contact the ISP for continued help and information regarding this.
Good Luck.