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CM3000 stopped working
My CM3000 stopped working. I have a CM3000 cable modem, purchased Sep 11, 2024. Yesterday it stopped working. The second light down from the top (lightning) is the only one that is active, some...
Lots of criticals. Is this log from the CM modem when it was online?
What Firmware version is currently loaded?
Please post a copy and paste of the modems connection status and event log page again.
https://kb.netgear.com/30007/How-do-I-obtain-the-cable-connection-information-from-a-NETGEAR-cable-modem-modem-router
Try a 30-30-30 reset the CM modem with it not connected to the ISP coax cable, then after the last 30 button press is released. Connect it up to the ISP cable coax line and see if the ISP can re-associate it to there network. Then take another Event log and also be sure to capture a cable connections data page log as well: