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Forum Discussion

Willmattb's avatar
Willmattb
Aspirant
Jun 12, 2020

CM400 Cable Modem

Can someone help me. My modem keeps losing internet connection. I purchased it in January, 2020 and it worked fine for 2 months. I've rebooted, reset, etc and it will not hold the internet connection....
Willmattb's avatar
Willmattb
Aspirant
Jun 12, 2020
Im using the coax that ISP originally installed
plemans's avatar
plemans
Guru - Experienced User
Jun 13, 2020
You need to have the isp check the line. your power levels are pretty high and you have a lot of errors.