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Forum Discussion
CM400 crashes and restarts
CM400 V2.0 hardware V1.01.13 firmware My modem crashes every 30 minutes or so. It varies on the time. I have been trying to troubleshoot this problem. I have comcast internet. I have the ec...
Hello Xsenergy10
Try going to 192.168.0.1 in your web browser it should bring up a login box you want to type in admin and password after your logged in click advanced then administrator then Event log and tell me what errors are showing up in the log after a crash.
DarrenM
I did that before, but I don't know what the error messages mean.
I get the same two each time:
Time not established - critical (3) - no ranging response received - T3 time-out
Date/time - warning (5) - MIMO event MIMO: Stored MIMO=-1 post cfg file MIMO=-1
Do you know what the error means and how to resolve?
Thanks
Xsenergy10
yes T3 timeouts is a issue with the cable connection so you may need a cable tech from your ISP to come check things out here is a article showing what these mean.
http://volpefirm.com/docsis_timout_descriptions/
DarrenM