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Forum Discussion
xLyrical
May 21, 2020Tutor
CM400 Router suddenly very slow, briefly fast after a reset
Hi, I have a CM400 modem that I've had and actively used for nearly 3 years without issue. Suddenly, yesterday (and today), my speeds were painfully slow, clocking in at 1.5 - 2.5Mpbs downlink (norma...
- May 21, 2020
Thanks for the insight and tip! It seems I was able to solve the issue after isolating the problem to the router. Hardwire connection to the modem gave me the proper speeds (I had hard connected through the router previously, doh!). Unplugging both modem and router for 15 minutes and then getting them back online seems to have done the trick...heading into almost an hour with a stable fast connection now. Hopefully this was all that was needed!
Thank you!
xLyrical
May 21, 2020Tutor
Thanks for the insight and tip! It seems I was able to solve the issue after isolating the problem to the router. Hardwire connection to the modem gave me the proper speeds (I had hard connected through the router previously, doh!). Unplugging both modem and router for 15 minutes and then getting them back online seems to have done the trick...heading into almost an hour with a stable fast connection now. Hopefully this was all that was needed!
Thank you!
Bwheat24
May 26, 2020Initiate
Did you get this actually solved? Having the same issue for a month and I'm with Xfinity. They said the same thing
- xLyricalMay 26, 2020Tutor
Yes! My internet has been completely back to normal after disconnecting the power supply to both modem and router for an extended period (15m for me). Hope it's a simple fix for you, too!
- FURRYe38May 26, 2020Guru - Experienced User
Please mark your thread as solved so others will know.
Enjoy. :smileywink:
xLyrical wrote:Yes! My internet has been completely back to normal after disconnecting the power supply to both modem and router for an extended period (15m for me). Hope it's a simple fix for you, too!