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Forum Discussion

xLyrical's avatar
May 21, 2020
Solved

CM400 Router suddenly very slow, briefly fast after a reset

Hi, I have a CM400 modem that I've had and actively used for nearly 3 years without issue. Suddenly, yesterday (and today), my speeds were painfully slow, clocking in at 1.5 - 2.5Mpbs downlink (norma...
  • xLyrical's avatar
    xLyrical
    May 21, 2020

    Thanks for the insight and tip! It seems I was able to solve the issue after isolating the problem to the router. Hardwire connection to the modem gave me the proper speeds  (I had hard connected through the router previously, doh!). Unplugging both modem and router for 15 minutes and then getting them back online seems to have done the trick...heading into almost an hour with a stable fast connection now. Hopefully this was all that was needed! 

     

    Thank you!