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Forum Discussion
thisdudehenry
Jul 09, 2020Aspirant
CM400 slow speed plan of 500 only getting 200/340
Good evening, I currently was upgraded to a 500mb plan from a 250 for free. I am aware that the modem is rated for 340? but I still barely get 190-200 directly connected to the modem. When I acc...
plemans
Jul 09, 2020Guru - Experienced User
Who's your isp?
it can get "up to 340mbps" but it depends on your isp and what they certify it for. For example, comcast/xfinity only certifies it for 100mbps service. Your isp might only certify it for 200mbps.
You'd want to check with your isp on what speeds are certified for it and what device's are compatible with the speeds you're paying for (or plan on upgrading to).
thisdudehenry
Jul 09, 2020Aspirant
Ah I see thank you, I have RCN