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Forum Discussion
thisdudehenry
Jul 09, 2020Aspirant
CM400 slow speed plan of 500 only getting 200/340
Good evening, I currently was upgraded to a 500mb plan from a 250 for free. I am aware that the modem is rated for 340? but I still barely get 190-200 directly connected to the modem. When I acc...
FURRYe38
Jul 09, 2020Guru - Experienced User
Have the ISP check the signal and line quality UP to the modem.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
Be sure to power OFF the modem for 1 minute them back ON.