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Forum Discussion
Bruh_Moment
Mar 30, 2020Follower
CM500 - Upstream is solid red, is this a problem?
As the title states, the upstream light is a solid red. We still have access to our internet, but it will drop randomly throughout the day and night. Traffic doesn't seem to be a main contender of th...
michaelkenward
Mar 31, 2020Guru - Experienced User
Did you look at the manual for what the LEDs should mean?
If you visit the support pages:
Support | NETGEAR
you can feed in the model number and find the documentation, and, if there are any, firmware versions and drivers for your hardware.
Look for the model number on the label on the device.
If you need more help, you might get better and quicker replies, and find other answers, over in the appropriate section for your device:
Cable Modems & Routers