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Forum Discussion
CM500 - Xfinity Compatibility Lost 8.29.22
Xfinity changed their system in early morning of Monday August 29, 2022. This change was incompatible with my Netgear CM500 (DOCSIS 3.0) modem. This was done without any notification. so we lost al...
It's up to ISP to support or not support user owned modems and they make the policies when they stop supporting older model modems. You'll need to discuss with the ISP on if they are going to continue to support it or not. If not, you'll need to get something that is on there supported modem list. Some ISP should notifiy there customers of any changes, however some may not. I remember I bought brand new Docsis 2.0 modem 20 years ago, The ISP soon stopped supporting it. So I had to get something newer. Just happens as new tech gets moved along.