NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
GrahamJohn777
Dec 04, 2020Aspirant
CM500 - Xfinity says the weak signal is due to my modem? I need to update the setting of the signal?
Hi All, I moved house and after about a month the wifi signal gets weak a few hours after a reboot of the modem and router. I spoke with xfinity and they said they have trouble shooted everything...
GrahamJohn777
Dec 04, 2020Aspirant
Thanks Plemans,
I've attached the speed test. It seems fine for a while only when the modem and router are reset.
Xfinity loves the fact that I know nothing about this stuff.
Thank you for taking the time to help.
plemans
Dec 05, 2020Guru - Experienced User
What speeds do you pay for?
do you have a screen snip of the cable connections page and the modem logs? That'll show us the signal strenght.
Not the speedtest, the cable connections page.