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Forum Discussion
CM500-100NAS intermittently slow internet
Hi, Yesterday, if I tried to browse the web, the browser would just hang, but now everything seems to be fine. This happens every now and then. All of the lights on the modem were green. This mode...
Even though your actual power levels look fine, your logs are indicating they're going in/out of spec.
It could be on other channels as the CM500 is a fairly base model modem anymore.
Once they get the line figured out, I'd be looking at a modem upgrade next. The one you have is fine if you're on a lower-speed plan. I think xfinity has it approved up to 370mbps or around there. So if you have faster speeds, it might be worth checking into upgrading to docsis 3.1. I'd look at their "next gen" approved list
16x4 DOCSIS 3.0. it's a fossil.
What speeds do you pay for?
Might be worth picking up one of the next gen devices if you're in an area that got the mid/high split upgrade.
Again, they'll still need to fix the line issue but the upgrade in upload speeds is kind of nice 🙂
I only have a 200 mbps plan, but that's more than enough for my household. At most, we're watching Netflix. It's rare that I need to upload a large file for work. Our area got the speed upgrade, but I don't think we need it.
kchieppo wrote:
I only have a 200 mbps plan, but that's more than enough for my household. At most, we're watching Netflix. It's rare that I need to upload a large file for work. Our area got the speed upgrade, but I don't think we need it.
Looks like the 200mbps plan would bump up from 10mbps upload to 100mbps.
Might not make much difference but it could.
I noticed a big jump when we went from 40mbps to 240mbps upload. But my wife works from home a lot and is doing video/conference calls. so the increase in upload was nice.