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Forum Discussion
Eezubear
Aug 28, 2016Aspirant
CM500-100NAS losing connection
Hi, this past month my cable modem seems to have started losing connection to xfinity. I tried resetting by unplugging the modem and router and sometimes that works. More recently, I've found...
DarrenM
Aug 30, 2016Sr. NETGEAR Moderator
Hello Eezubear
Do you have any type of spliters connected to the cable line going to the modem if so try to remove those see if that helps keep the connection. You may also want to have a cable tech come out and check the cable lines.
DarrenM
Eezubear
Aug 30, 2016Aspirant
Thanks for the reply. Only splitter is from source outside. Connection was stable for 6 months and just started having issues last month.