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Forum Discussion
CM500-100NAS Questions
Hi. Modem just hit 93 days. It's gone down twice recently. Any suggestions on how to troubleshoot? Comcast/Xfinity support is terrible (and there are no other high speed choices in my area). My ...
Have the ISP check the signal and line quality UP to the modem. Be sure the ISP provisions the modem correctly.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
Be sure to power OFF the modem for 1 minute them back ON.
https://community.netgear.com/t5/Cable-Modems-Routers/General-info-and-Troubleshooting-for-Cable-Modems/m-p/1530376#M12853