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Forum Discussion
CM500 and Suddenlink, almost constant disconnects. Looking for help reading logs
Hi, I have a CM500 connected to Suddenlink and am hoping to get some help with reading the info from my modem before I talk to customer service as they are notoriously difficult to deal with and in s...
The event logs are indicating a line issue. but you're power levels are also just a bit hot (to high).
you can try sticking a signal attenuator or a double/triple splitter in line to get the power a little more in spec.
Its worth a shot but not sure if it'll help as you don't have any errors showing.