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Forum Discussion
CM500 Cable Modem keeps losing connection
Within the last week or 2 my CM500 modem has been losing connection and/or rebooting itself. It is doing it very frequently.
This is a log from today....
2018-8-5, 09:00:38 Critical (3...
is this is old installation and it has recently started doing this, then something has changed in your ISP signal.
thats why you are seeing lots of T3 timeouts and one of the upstream line is completely disconnected (or very noisy) in the node causing 16 consecutive T3 timeouts.
have you changed anything in your connection in your home? Changed cables, connectors, splitters, etc
If not, it is happening outside your home due to changes in network , addition of new lines for neigbors, etc