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Since885's avatar
Since885
Aspirant
Jul 16, 2021

Cm500 ethernet port stopped working.

Randomly today my internet stopped working. When I checked my modem I didn't have a ethernet light flashing. Tried 4 other cables and still same result. I've even tried my old ubeeodem/router provided by my isp (spectrum). Unable to get anything to connect through ethernet. FYI I've tried connects to router, switch, xbox and speaker.

3 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Jul 16, 2021

    Try a different PC connected to the modem? 

    Is there a wifi router in between the CM modem and your PC? 

     

     

    • Since885's avatar
      Since885
      Aspirant
      Jul 17, 2021
      Unfortunately I don't have a pc with ethernet port. I've bypassed the router for testing on all other devices.
      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User
        Jul 17, 2021

        What other devices did you test with?