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Forum Discussion
jongkim512
Sep 22, 2020Follower
CM500 existing MAC address
I've been using the modem for over a year without issue with my prior ISP. A month ago I switched ISPs and while trying to activate the modem, I was told that a modem with the same MAC address was al...
FURRYe38
Sep 24, 2020Guru - Experienced User
You'll need to keep in contact with NG support. Nothing that can be done here in the forums.