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Forum Discussion
cm500 firmware
I am having buffering issues when watching Netflix and Amazon. I am trying to figure out the issue. I noticed that the support site for this modem states that the appropriate firmware is V1.01.12; ho...
Yes Some ISP may not push FW to user owned modems. ISP have this choice. NG doesn't provide any FW updates for users to update modems.
Have the ISP check the signal and line quality UP to the modem.
Be sure there are not coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
Check speeds with a wired PC directly connected to the modem with out the router.
This may not be a modem issue rather a issue with your wifi router.
I recommend you post in the router forum and get help here.
https://community.netgear.com/t5/General-WiFi-Routers-Non/bd-p/home-wifi-routers-general
Good Luck.