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Forum Discussion
Cm500 internet speeds significantly dropped for no reason
Speed dropped from 200 mbps to 50 mbps, seemingly overnight, for no reason. Checked with Comcast infinity, they say everything’s looking good on their end. Firmware has all been undated. Anyone have any ideas? Thanks!
1 Reply
Have the ISP check the signal and line quality UP to the modem. Be sure the ISP provisions the modem correctly.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
Be sure to power OFF the modem for 1 minute them back ON.
https://community.netgear.com/t5/Cable-Modems-Routers/General-info-and-Troubleshooting-for-Cable-Modems/m-p/1530376#M12853
