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Forum Discussion
Wlmhmt11
Aug 30, 2021Follower
CM500 is very slow isp says their connection is very good. Any way to check the modem settings?
I just signed up for xfinity 800 mbps service and I am only getting 25 to 35 mbps from my CM500 modem connected to a Netgear N150 Router. Xfinity technical support ran test on the connection and says...
plemans
Aug 30, 2021Guru - Experienced User
1. the cm500 isn't rated to 800mbps on xfinity. If you want to get full speeds, you'll need to upgrade modems.
2. most N150 routers were base models and most only rated to 10/100mbps wired. Wireless tends to be 20-30mbps. So how are you testing speeds?
3. what speeds do you get with a pc/laptop directly connected to the cm500 (without the router connected)?