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Forum Discussion
Dexrngr
Nov 02, 2019Tutor
cm500 keeps loosing connection
I’ve had this router for 2+years. All of the sudden about 3 weeks ago I keep loosing my internet connection. Unplug for a minute then plug back in and it will work. Sometimes for days other times for ...
- Nov 04, 2019Please screen snip it. It's easier to read
plemans
Nov 03, 2019Guru - Experienced User
A couple things I'd recommend.
1. Include a screen snip of your modem connections page and your logs page. These are important to see how the signal is coming into your modem.
2. Remove any line splitters, amplifiers, attenuators, 90 degree elbows, worn cables, kinked cables, or extended runs. Inspect for loose connections or moisture within the coax lines. These causes many problems.