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Forum Discussion
CM500 losing connection
I've talked with my ISP multiple times and they say the issue is on my end. Everything is exactly the same in my setup as it was four or so weeks ago, before this started happening. No splitters. Jus...
Any Criticals, Errors or Warnings seen in the event logs needs to be reviewed and resolved by the ISP. Indicates a signal issue on the ISP line up to the modem.
Please post a copy and paste of the modems connection status page.
https://kb.netgear.com/30007/How-do-I-obtain-the-cable-connection-information-from-a-NETGEAR-cable-modem-modem-router
This?
No, this:
https://kb.netgear.com/30007/How-do-I-obtain-the-cable-connection-information-from-a-NETGEAR-cable-modem-modem-router
As seen here:
Whoops, sorry.