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Forum Discussion
Grateful-one
May 27, 2020Initiate
CM500 Modem - ISP won't update firmware
I have Optimum as my ISP and I purchased the CM500 modem that is currently running firmware version V1.01.04. The latest version that for this modem is the V1.01.12. I've asked my ISP to update th...
Grateful-one
May 27, 2020Initiate
I'm seeing non consistent speeds coming out of the modem with hard coded to my computer during the work week. Seems better off hours or on weekends. Wondering if the firmware update would help with this issue. Optimum claims that there is over 500 mbps coming into the modem and this modem should be able to handle 680 mbps. Since my computer is hard coded should I receive consistent speed thoughout the day unless the ISP has issues with bandwidth. Why does over 500 mbps coming in get drilled down to under 40 mbps at times during the day?
FURRYe38
May 27, 2020Guru - Experienced User
Is your PC directly connected to the modem or is there a wifi router in between the modem and the PC?
What do you mean by hard coded? Static or Reserved IP?
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
Also with everyone working from home over the past couple of months, you may see odd speeds or inconsistent speeds due to ISP services having to take on more service loads.