NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
CM500 Modem all lights solid amber; internet green
For whatever reason, the modem has all lights a solid amber and the internet light is green, but we don’t have internet. Unplugging the power to restart, hitting the reset button or anything else does...
Disconnect both the power cord and the coax. Let it set for a couple of minutes, then connect the coax and then the power cord. Give it plenty of time to boot and connect to your ISP.
Do you have any filters, splitters, or amplifiers upstream of the coax connection?
Maybe a different power adapter?