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Forum Discussion
CM500 modem errors
So I am pretty confused at my whole situation right now. I have Comcast for my ISP. For about the last 10 days my internet work great during the day, 300+ mps but for some reason right around 7 pm my ...
You have only 1 locked channel going for you. You should have more.
Whats the speed packages you pay for UP and Down?
Have the ISP check the signal and line quality UP to the modem. Be sure the ISP provisions the modem correctly.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
Be sure to power OFF the modem for 1 minute then back ON.
https://community.netgear.com/t5/Cable-Modems-Routers/General-info-and-Troubleshooting-for-Cable-Modems/m-p/1530376#M12853
