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Forum Discussion
LGModemrouter
Dec 19, 2015Follower
CM500 modem N600/wndr3700v3 router
I can only connect to my ISP for 1 minute, before no connection. I reset everything, I get another minute. Etc. etc. etc. My ISP is communicating with the CM 500 modem. There seems to be a communicat...
DarrenM
Dec 21, 2015Sr. NETGEAR Moderator
Hello LGmodemrouter
Do you have a splitter on the cable line connected to the modem if so try to remove it and see if the modem will connect. Also like you said you can try to do a factory reset on the modem by holding the reset button down for 10 seconds.
DarrenM