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Forum Discussion
CM500 no connection
I bought a CM500-100NAS from a neighbor to have as a spare, and it only locks into one downstream channel at very low power, -26 dBmV, and no lock on any upstream channel. I have two other modem...
try changing coax cables. Also, check any splitters,amplifiers, or signal attenuators. remove them if you have th em.
Your correct in that either something is dropping the power or its bad.
The connection info from the known good ones might help. Plus it might tell us why its dropping daily.
power levels look good on the motorola but it hasn't been running long enough to give us logs/errors of much use.
the logs on the cm500 are indicating low power. Again, I'd try a different cable. If the downstream power really is that low, you'd have a much higher upstream value as it'd have to boost its power to communicate with the cmts.
So check the cables to see if theres one thats kinked, damaged, loose, correded, etc.