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it_tek's avatar
it_tek
Aspirant
Mar 20, 2021
Solved

CM500 No Internet on Ethernet

Hi, I just replaced an out of date Arris with the CM500. Took awhile just to get it to connect, but we finally got it. I have a 5 port switch coming off the one ethernet cable. I have one laptop on ...
  • antinode's avatar
    antinode
    Mar 20, 2021

    > The modem only gets 1 public ip address. It assigns that to the router
    > which then sets up private ip addresses.

     

       Not really.  The modem does not get an external IP address from the
    ISP.  The (first?) gizmo which is connected to the modem would get that
    external IP address from the ISP.  The ISP grants that address to the
    gizmo (typically a NAT router), not to the modem.  The modem's only
    involvement is as a conduit.

     

    > If you put the switch before the router, it gets that public ip
    > address and not a private one.

     

       I wouldn't expect "a 5 port [unmanaged] switch" to get _any_ IP
    address, but only one device (at a time) can get the one external
    address from the ISP, and that's bad enough.

     

    > You need to go modem---->router--->switch

     

       True-ish.  Ethernet is bidirectional, so a more accurate
    representation would be: ISP <--> modem <--> NAT router <--> switch