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CM500 poor connection
Hey all, I’ve been having issues recently with my internet speeds. I should be getting 250/25(down/up), however most of the time it’s more like 75-100/10-15. I have the CM500 modem which is used with ...
You're still having issues. You're power levels are to high, you snr (signal to noise ratio) is to low, and you've got way to many errors.
They need to check your line and not just your neighbors. Or they bumped something when they adjusted it. You've at least got the channels locked but with a horrible signal.
A couple things.
1. your power levels are way to high on your downstream. Any amplifiers in the line? if so remove them.
2. Your channels aren't locked properly. You only have 1 download channel locked. you should have more. Potentially your isp didn't provision it right or their lines are the issues.
Based off your screen snips, I'd call your isp. Check on the provisioning and have them check your lines. You're power levels are way to high and you're not locking all the channels. Thats usually a line issue.