NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
glen-m
Mar 13, 2021Follower
CM500 slow connection
I am paying comcast for 300Mbps that they recently upgraded to 400Mbps. I have never gotten much more than 200Mbps on my older MacBook Air hardwired through an Apple Airport Extreme. My son's Acer Pr...
antinode
Mar 13, 2021Guru
> [...] getting about 90Mbps from all computers. I tried directly
> connecting to the CM500 and still get 90. [...]
Ask the OS on one of your "all computers" about the speed of its
Ethernet interface. It should be able to negotiate a 1Gb/s rate with
the Ethernet interface of the CM500, but if all it gets is 100Mb/s, then
you could have a damaged connector, or (partially) fried port, or bad
cable. All eight conductors are needed for 1Gb/s; only (the right) four
for less.
"directly connecting" what?
> [...] I have never gotten much more than 200Mbps on my older MacBook
> Air hardwired through an Apple Airport Extreme. [...]
200Mb/s is more than 100Mb/s, so that couldn't be cable- or
interface-limited.
> [...] changing the ethernet cables. No luck. Always stays at 90Mbps.
> [...]
Look at the LEDs and the reports from the software. Identify the
bottleneck.
> Cable Model CM500 status 210213.pdf
My cable-TV-modem expertise is nil, but I'd expect 16 happy channels
to do better than 100Mb/s.