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Forum Discussion
CM500 Slow download speed
I have the Xfinity 400 Mbps package and when I connect my computer directly to the modem, I'm only getting between 60-90 Mbps download speed. I called Xfinity customer service last night and they ch...
I'm using my laptop. It's a HP 17-x114dx.
I don't know what my ethernet adapter is. Not sure how to find that out.
I used the speed test on the Xfinity website and the speedtest.net.
I can try my wife's laptop and see if it's any different.
Look at the network properties in Windows for the brand and model of the adapter used on the wifi and ethernet adapter. It maybe Intel. Ensure the drivers for these are up to date.
It's a "Realtek PCIe FE Family Controller". I went and updated the driver. No change in speed yet.
What connection rate are you seeing with the PC connected directly to the modem?
I'm getting about 90 Mbps. If I'm reading that post correctly, the most I can get is 100 Mbps?