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Forum Discussion
paperboy201
Sep 24, 2016Tutor
CM500 Slow Download Speeds and Download light blinking green
Firmware Version V1.01.05 For the last few days, download speeds have been painfully slow and only the download light is steadily blinking green. All other lights are solid as they should be. ...
paperboy201
Sep 26, 2016Tutor
Yes I have. The .18 Mbps speed test was conducted via hardline directly to modem.
Light has now been continuously blinking green for 5 days.
Light has now been continuously blinking green for 5 days.
- DarrenMSep 26, 2016Sr. NETGEAR Moderator
Hello Paperboy201
If you had your ISP check everything and you tried to factory reset the modem I would suggest to contact support if you are still under warranty could be a hardware issue.
https://www.netgear.com/support/contact.aspx?cid=wmt_netgear_organic
DarrenM
- paperboy201Sep 27, 2016Tutor
Go figure that the light stopped blinking late last night and I was not even afforded the chance to work towards a warranty claim. I'm waiting for the modem to act up again if it should do so. Since I don't know what exactly happened and I'm not convinced that it won't happen again, should I still submit a claim?
I do not know now what the issue was and I may not ever know. If the modem has issues again I will come back to this thread as the solution is still unknown. If anyone else has had similar issues with a similar modem then your insight and experience would be much appreciated.
Thank you for your help Darren.
- rightintelNov 25, 2016Aspirant
MY upstream light is blinking occasionally now. I logged in and I power cycled, and it went away/came back. Now I rebooted after logging in, and so far it seems ok. Log says things like "critical" and "warning".
- rightintelDec 05, 2016Aspirant
My CM500 has recently started the same thing(upstream light blinking). Connectivity/speeds don't SEEM to be affected, and a reboot always temporarily stops it.