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Forum Discussion
paperboy201
Sep 24, 2016Tutor
CM500 Slow Download Speeds and Download light blinking green
Firmware Version V1.01.05 For the last few days, download speeds have been painfully slow and only the download light is steadily blinking green. All other lights are solid as they should be. ...
DarrenM
Sep 26, 2016Sr. NETGEAR Moderator
Hello Paperboy201
If you had your ISP check everything and you tried to factory reset the modem I would suggest to contact support if you are still under warranty could be a hardware issue.
https://www.netgear.com/support/contact.aspx?cid=wmt_netgear_organic
DarrenM
paperboy201
Sep 27, 2016Tutor
Go figure that the light stopped blinking late last night and I was not even afforded the chance to work towards a warranty claim. I'm waiting for the modem to act up again if it should do so. Since I don't know what exactly happened and I'm not convinced that it won't happen again, should I still submit a claim?
I do not know now what the issue was and I may not ever know. If the modem has issues again I will come back to this thread as the solution is still unknown. If anyone else has had similar issues with a similar modem then your insight and experience would be much appreciated.
Thank you for your help Darren.