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CM500 slow internet and my phone wouldn't connect
I have been having issues with my connection lately. I have rebooted both my modem and router. I have connection on my desktop, but not on my S9 phone (says connected without internet). Below is the ...
I managed to fix the problem, everything is working as it is again. I was able to contact ISP and they rebooted signals and I relocated my modem and router. All devices are back to normal. Thank you for helping out.
The status page is up and loaded. I use TP Link Archer C80. I have checked with the ISP yesterday and they have rebooted on their end and told me everything is working. I do not use coax cable splitters. I may have to replace the coax cable since it hasn't been replaced for years.
What speeds do you pay for UP and down?
Disconnect the router from the modem and connect up 1 wired PC to the back of the modem. Power OFF the modem for 30 seconds then back ON. What for it to be ready then run a speed test on the PC.
200mbps down and 10mbps up
I will do that and keep you posted once I have a PC to connect for wired (not until the weekend). I can only do wireless atm.đ
Here's an update:
1. I replaced the coax cable.
2. Rebooted modem and connected wired to a computer.Below is the new status page and event log of the modem:
Your power levels are just a touch high but you don't have any errors and your logs look amazing.
I wouldn't be checking the modem.
I'd be looking at these things:
- router
- maybe the cable from modem to router.
otherwise the modem looks great.
