NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Gilyem
Mar 03, 2022Guide
CM500 slow internet and my phone wouldn't connect
I have been having issues with my connection lately. I have rebooted both my modem and router. I have connection on my desktop, but not on my S9 phone (says connected without internet). Below is the ...
- Mar 05, 2022
I managed to fix the problem, everything is working as it is again. I was able to contact ISP and they rebooted signals and I relocated my modem and router. All devices are back to normal. Thank you for helping out.
Gilyem
Mar 03, 2022Guide
200mbps down and 10mbps up
I will do that and keep you posted once I have a PC to connect for wired (not until the weekend). I can only do wireless atm.
FURRYe38
Mar 03, 2022Guru - Experienced User
👍
- GilyemMar 05, 2022Guide
Here's an update:
1. I replaced the coax cable.
2. Rebooted modem and connected wired to a computer.Below is the new status page and event log of the modem:
- plemansMar 05, 2022Guru - Experienced User
Now you've got a ton of errors and issues with your line.
Not sure where you got that coax or how you replaced it but it was looking a lot better before you replaced it.
check your connections, the cable, splitters, etc.
- GilyemMar 05, 2022Guide
The no errors was from clearing the event log and then rebooting both modem and router. I could put back the old one and see.