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Forum Discussion
(CM500) Unstable internet, modem or ISP problem?
Hey all, So I'd like some help narrowing down the source of my problem here. I just moved into a new apartment, and I was getting internet speeds that would drop to 2Mbps after 5-10 minutes of reboot...
Have the ISP check the signal and line quality UP to the modem. Be sure the ISP provisions the modem correctly.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
Be sure to power OFF the modem for 1 minute them back ON.
https://community.netgear.com/t5/Cable-Modems-Routers/General-info-and-Troubleshooting-for-Cable-Modems/m-p/1530376#M12853