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Forum Discussion
SUBizon
Nov 02, 2019Follower
CM500 won't come online
Following instructions on the quick start guide. Modem won't come online; Internet LED does not come on at all, so doesn't blink or become a solid green. Tried to re-connet the cable and power off. A...
plemans
Nov 02, 2019Guru - Experienced User
Did you activate it through your isp?
It needs to be activated and partitioned by your isp. Some ISP's have an online activate you can go through and some you need to call in.