NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Jackhayes35
Aug 17, 2021Tutor
Cm500
My Ethernet cable will not connect any reason y I’ve done all the necessary steps to sign up my modem. I have it set up to my XBox is that why?
plemans
Aug 17, 2021Guru - Experienced User
did you power off the modem and computer. Then power on the modem and give it a couple minutes. then power on the computer?
did you get the modem activated by your ISP?
Jackhayes35
Aug 17, 2021Tutor
No I activated it on my own!
- plemansAug 17, 2021Guru - Experienced User
do you have a screen snip of the cable connections page and event logs?