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Forum Discussion
jdebery
Mar 14, 2022Aspirant
CM500
Where do I find the network security key?
plemans
Mar 14, 2022Guru - Experienced User
what network security key are you looking for?
The cm500 is a modem only device. It doesn't have wifi and has very basic gui in you log in and view.
There's a support site with access to manuals, firmware, install guides, etc.
Go to https://www.netgear.com/support/
Type in your model number and from there it'll take you to the above.
Its a great resource to start with.
jdebery
Mar 14, 2022Aspirant
Thank you
but where do I find the model
- plemansMar 14, 2022Guru - Experienced User
Your title literally says "cm500"
Thats the modem's model number
- KevinLiTMar 15, 2022NETGEAR Moderator
Hello jdebery,
I understand that you have questions about the NETGEAR modem model number and its capabilities.
Network security keys are associated with wireless technologies. Since modems do not have this technology it does not contain a security key. However, it does have a graphical interface in which you will have to log in using a user name and password.
The information listed below will assist you with your CM500 modem:
1. Log in credentials:
- Open your internet browser and type in: 192.168.100.1.
- In the login screen use the following credentials:
- The user name is admin.
- The default password is password.
2. Product model number:
- The model number of your device is CM500.
(Once you logged into the modem using the credentials mentioned above, check the top left of the home screen. It should say CM500).
Let me know if this helps!
Best,
Kevin
Community Team
- michaelkenwardMar 15, 2022Guru - Experienced User
jdebery wrote:
Thank you
but where do I find the model