NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
cm500
I have a cm500 modem and wndr3400v3 router. Several times a week, the dns drops and I have to reset the modem and router to reconnect. I cannot find a solution except to replace my equipment to ano...
I purchased the modem and router 2 years ago and purchased the 10/100 router because the built in cat is only 10/100. (lan, not wireless) No use in purchasing something faster. I believe it is the modem that loses dns connection, although I reset the router as well. So, what everyone is saying, I did buy garbage equipment. There should be no reason that I should lose dns connection no matter what the speed. My internet plan is only at 50. I am evaluating buying a pci ex 100/1000 network adapter and a new modem and router. Just wanted to see if there was a fix. Obviously not. Never again netgear. I also had the signal evaluated by the network provider. How else would the provider explain trash equipment?
Before placing blame or false claims on bad equipment, I'd have the ISP check the coax signal line up to the modem. Though your power is moderately in spec, is kind low. And you have some correct and uncorrectables. They should most be all zeros.
Some checking on the coax line for good quality coax, splitters and bad jacks can cause problems for ANY modem. Even your next one. So do your self a favor first and make sure and have the ISP make sure the signal up to the modem is of good quality and working well.
If it's garbage IN, you'll get garbage out on ANY Modem.
I've had several NG modems and all have worked well. Even a CM700.
Do a bit more checking on the ISP side and cabling before claiming it's a equipment problem. Otherwise, even your next purchase may see problems as well.
Good Luck.