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Forum Discussion
cm500v and r6400
installed cm500v have 200+ mbps at cable modem going through r6400 router only get 0.26 mbps at tv 40 feet away on speedtest help
1. so you have full speed at the modem? how are you testing this?
2. Firmware on the router?
3. did you install the router new or does it have prior settings running on it?---if there's prior settings, factory reset it and start over so those prior settings don't cause issues.
4. How are you speed testing? Device/band/etc. Or are you testing with the TV? if so, try using a different device.
- Speed test incoming signal at my desktop computer where the modem is situated
Router firmware is the latest
Router used with Xfinity gateway have not done a factory reset
Have used multiple devices to check WiFi signal
tillerman71 wrote:
Speed test incoming signal at my desktop computer where the modem is situated
Router firmware is the latest-----Not helpful. Which version? The numbers change.
Router used with Xfinity gateway have not done a factory reset------Which xfinity gateway? a model number is better since xfinity has more than one gateway
Have used multiple devices to check WiFi signal------which devices? wireless chipsets? Saying you've tested with a lot tells me nothing because they all have different wireless devices in them that all perform differently.The less amount of data you give me, the less I can help. I'm not paid/incentivized to help you. so I'm not going to fight to drag information from you. If you want help, then help me so that I CAN help you.
- Thanks for trying to help I am a senior citizen aged 76 and not tech savvy so I have little idea what you were asking answered to the best of my ability. It seems you feel I am wasting you time so I will attempt to solve this problem by other means. Have a great day and thanks for trying