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Forum Discussion
CM500V Cable Modem Intermittently Loses Connection on Xfinity Network
Within the last few days of late May and early June 2020, my internet connection has randomly dropped and not recovered until the modem was power cycled. Upon each instance of the connection failure...
UPDATE - The Power Levels Have Fallen, Causing The Link To Fail
In the attached screenshots, it is evident that at random times, the power level had dropped to zero for one of the upstream channels, causing the link to fail and the uplink LED to blink. When this happens, the modem must by power cycled to restore connectivity. So, is this an Xfinity issue or a NetGear issue?