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Forum Discussion
CM500V Connection issues
I have Xfinity, with a reasonble internet connection, and no major issues, but one. I will be surfing on my phone, laptop, etc., and then it will stop for a moment. It will take a moment or two befor...
so you put that you have the cm500v which is a modem/voice device. Not a router.
What router are you using?
What makes you think its the modem thats causing issues?
- I have a linksys. Not at home, so can’t grab the model #. Do some not play well together?
I didn't say that. But usually modems are a set and forget. Unless they're having signal problems, they just work. Usually if its something thats fixed but shutting off your wifi and turning it back on (on your device) it tends to be a router issue thats causing it. Not always which is why I ask "what makes you think its your modem?"
Has there been issues with it before?
If you hardwire into your modem and run a device for a while, do you get the drops?
If you take a screen snip of your modem connections page, what does it show?
- The issue started when I changed modems from the Xfinity-issued modem to the current modem. The connection will temporarily drop. As for the modem connections page, what would I look for?