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Forum Discussion
rtigol
Jun 05, 2019Follower
CM500v modem
I just installed my new modem CM500V. My internet provider is Cablevision/Optimum. I was able to get my internet connection right but have no dial tone. There are 2 phone outlets in the modem - te...
FURRYe38
Jun 05, 2019Guru - Experienced User
Try a reset on the modem.
IF you've swapped phone cables and such and not getting any dial tone, it's possible the modem is bad and need to be replaced.