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Forum Discussion

clgyori's avatar
clgyori
Aspirant
Sep 25, 2020
Solved

CM500V used to work with voice, does not after moving

Hello all, I have a CM500V  which worked just fine for both internet and phone (voice) until we moved.   The previous service provider was Xfinity / Comcast.   The new service provider is also Xfinit...
  • FURRYe38's avatar
    FURRYe38
    Nov 03, 2020

    So sounds like for people experiening this, users should reach out to NG support first and get help.

    Glad they got it working. Please mark your thread and solved so others will know. 

     

    Enjoy. :smileywink:

clgyori's avatar
clgyori
Aspirant
Nov 03, 2020

FURRYe38 Thanks for the inquiry.   I sent you a PM.     Thanks for your help as well.

 

Les

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Nov 03, 2020

So sounds like for people experiening this, users should reach out to NG support first and get help.

Glad they got it working. Please mark your thread and solved so others will know. 

 

Enjoy. :smileywink: