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Forum Discussion
vailAZ
Jan 10, 2017Tutor
CM600 - Admin Page Not Responding
The administrative page at 192.168.100.1 of my CM600 cable modem has mysteriously stopped responding. I've tried several browsers and there's simply no response anymore -- no login request, nothing. I can see that 192.168.100.1 is alive by pinging it, however. Tried powering the modem off and back on again -- same results. Any suggestions?
As a follow-up -- a hard reset solved the problem. Thanks to all for the advice.
9 Replies
- MarkC1024Luminary
Possibly try a hard reset - pushing the reset button in for about 7 seconds.
- djc6Luminary
What ISP? I'd heard of some disabling access to administrative interface on other modems.
- vailAZTutor
My ISP is Cox. I've had them for years, and have never known them to disable the status interface. Going to try a hard reset when I get back home in a couple of days.
- djc6Luminary
I have Cox as well, got a CM600 two weeks ago. Have you tried accessing http://192.168.100.1 from a cell phone or tablet? Just to make sure its not a firewall or A/V software on the computer blocking it.