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Forum Discussion
CC07
Oct 28, 2019Aspirant
CM600 - cable company can't find it
I just recently switched cable providers and want to continue using my cm600 with the new company. Technician came out and couldnt find the modem when he was trying to connect to it. He left me one of...
plemans
Oct 29, 2019Guru - Experienced User
What ISP were you on originally and which one are you on now? I've seen several instances of an ISP's firmware being incompatible with a new ISP due to settings they (original isp) push to the modem in their setup.
- CC07Oct 29, 2019AspirantI switched from Spectrum to WOW
- FURRYe38Oct 29, 2019Guru - Experienced User
Is this model modem on there supported list?
Possbile the spectrum sent the modem FW that maybe not compatible with WoW. If WoW supports the modem model, might see if you can take the modem to there office and see if they and push FW thay may have to it.
- CC07Oct 29, 2019AspirantThey only have the specs, not a list by manufacturer or anything like that. Please see attached