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Forum Discussion

Aspirant

Oct 28, 2019

CM600 - cable company can't find it

I just recently switched cable providers and want to continue using my cm600 with the new company. Technician came out and couldnt find the modem when he was trying to connect to it. He left me one of...

Aspirant

Oct 29, 2019

I switched from Spectrum to WOW

Guru - Experienced User

Oct 29, 2019

Is this model modem on there supported list?

Possbile the spectrum sent the modem FW that maybe not compatible with WoW. If WoW supports the modem model, might see if you can take the modem to there office and see if they and push FW thay may have to it.

CC07
Aspirant
Oct 29, 2019
They only have the specs, not a list by manufacturer or anything like that. Please see attached
- plemans
  Guru - Experienced User
  Oct 29, 2019
  WOW provisions their modems with ipv4 and not ipv6 that other providers such as time warner/spectrum/comcast use. This has been an issue with wow for quite a while.
  Here's a thread that discusses it with a cm400 but if you google "spectrum modem not working with wow" you get a bunch of results.
  https://community.netgear.com/t5/Cable-Modems-Routers/Netgear-CM400-Modem-Worked-with-Spectrum-now-won-t-work-with-WOW/m-p/1638832
  vkdelta any update on wow fixing their provisioning/ipv4 on these to work from other providers?