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Forum Discussion

SButcher's avatar
SButcher
Initiate
Nov 17, 2017

CM600 - Provisioning IPV6

Good day,

Is it possible for me to change the provisioning mode on my CM600?
The modem was last used on Spectrum (TWC), and seems to be stuck on IPV6 provisioning, and as such my ISP can't activate it.

 

I bought it 2nd hand, and I don't have $90 to drop on "Premium" support.
So, Netgear support won't help and my ISP can't.

Anyone able to advise how I could get this resolved?

Thanks!

Troubleshooting

1 Reply

  • vkdelta's avatar
    vkdelta
    NETGEAR Employee Retired
    Nov 19, 2017

    Dont give anyone $90 to fix it. No NTGR support guy can fix it remotely for you. 

     

    Most of the ISP specs mandate that we lock provisioning mode once  it comes on ISP such as Comcast. thats why it is doing as designed and requested by ISP.  

     

    which ISP are you using it for? 

    can your ISP temporarily send the IPv6 DHCP?