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Forum Discussion
pgalded
Sep 16, 2020Follower
CM600 continuously drops internet
i have been experiencing increasing dropped wifi over the last few months. Now up to dozens of times per day. xfinity says to contact netgear problem not onxfonity side according to them. Any ideas...
FURRYe38
Sep 16, 2020Guru - Experienced User
Have the ISP check the signal and line quality UP to the modem. Have the ISP try to re-provision the modem.
Factory reset the modem.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.